This month, DSV in China has launched DSVconnect , a mini programme strategically designed for WeChat users, who are now able to monitor their transport orders and receive key milestones.
In a digital world where instant updates are requested, DSVconnect provides key milestone updates using myDSV API technology, allowing us to better serve our customer and enhance their digital experience. With DSVconnect on their smartphones, our customers have the possibility to track and trace their shipments with information available at their fingertips.
“The core concept of DSVconnect is to let our customers benefit from a transparent and convenient track-and-trace tool on the go, providing 24-7 shipment visibility via the mobile that will support any business to better manage their supply chain. The self-service solution enhances the possibility for assigning full focus on operational excellence, as clients can now easily get the status from WeChat with just a few taps instead of phone calls or emails,” said Claus Thomsen, Executive Vice President, Air & Sea, APAC.
Below are the 5 highlights of DSVconnect:
- Simple and easy to use
- Geographical overview
- Real-time status
- Bilingual languages
- One-click share
Follow us now on WeChat and start using DSVconnect:
Here’s a tutorial on how to use DSVconnect: