DSV update concerning the effects of COVID-19 on operations and supply chains

An update on how the quickly evolving situation may affect our operations.

East Asia

Our branches in China, Hong Kong, Macau, and Taiwan are open and operational, while in Japan and Korea, our offices are operating with balance staff. Major airports in China are experiencing backlogs at various levels, under the collateral impact of high demand for exports of PPE (Personal Protective Equipment), increase in charter flights and cargo rush before the Golden Week. In general, ports and airports are operating normally while limited space and high rate remain the key challenges with airlines and carriers announcing further cancellation of flights and vessel departures. While our teams all over Asia work hard to cater to our customers’ transportation needs, we remain strongly committed to the safety of our employees and operate under strict observance of local rules and regulations. 

Southeast Asia

DSV offices in Singapore are adopting the work-from-home policy, and our staff in Malaysia, Vietnam, Thailand, Cambodia, Myanmar, Philippines, and Indonesia are adopting the same policy with rotations between office and home. These arrangements are in compliance with the instructions by local government to contain the situation of COVID-19. Transportation of Philippines is severely impacted due to suspension of domestic flights, vessels and public transportation, while operations of international flights are as well being restricted. Although airport, seaports, terminals and customs are reported to operate normally, only skeletal workforce is in place and please expect delays and backlogs due to enhanced community quarantine until mid May. Malaysia’s Movement Control Order (MCO) is also extended to 12 May while movement restriction in Singapore is expected to last until 1 June.


Australia and New Zealand announced a ban on entry of all non-residents from 20 March to limit the spread of Coronavirus. Further flight cancellation can be expected while on restrictions are also imposed among Oceania ports. The Queensland Government stated that no vessel, from any country, can enter Queensland waters until at least 14 days has elapsed.

  • Brisbane: Vessels that have departed or transited through any port outside Australia or which has any crew or other person onboard that have travelled to or transited a country outside Australia after 15th March 2359 require a 14 day transit period as quarantine.
  • Sydney: Vessels departing a Mainland China or Iran port or vessels which have crew or other persons onboard that have travelled or transited Mainland China or Iran require 14 day transit period as quarantine.
  • Melbourne, Fremantle, Adelaide: Vessels departing a Mainland China port require 14 day transit period as quarantine.
  • New Zealand Auckland: No vessels may arrive if they have been in a very high-risk area or have crew or passengers who have been in a very high-risk area (currently identified as China, including Hong Kong and Taiwan, Iran, Italy, South Korea or Seattle in USA) in the previous 14 day period.

For urgent enquiries, please reach out to your account manager. Thank you.